Frequently Asked Questions
Everything you need to know about your favorite craft soda.
Where can I find Jones Soda near me?
You can use our online Store Locator to find retailers carrying Jones Soda in your area. Please note that inventory varies by location, so we recommend calling ahead.
How can I get my photo on a Jones Soda label?
We love featuring our fans! You can submit your photos through our 'Submit a Photo' portal on our website. Our team reviews submissions regularly for future production runs.
What is the shelf life of Jones Soda?
Our sodas are best enjoyed within 12 months of the production date to ensure maximum carbonation and flavor profile integrity.
Do you offer international shipping?
Currently, we ship directly to customers within the United States and Canada. For other regions, please check with local specialty importers.
Are Jones Soda products gluten-free and vegan?
Yes, the majority of our cane sugar sodas are gluten-free and vegan-friendly. Please check the specific ingredient label on each bottle for dietary confirmation.
What should I do if my order arrives damaged?
Since soda is heavy and fragile, accidents can happen. If your bottles arrive broken, please take a photo and contact our customer service team within 48 hours for a replacement or refund.